CIO Peer Forum® 2025

Artificial Intelligence offers tremendous potential to streamline processes, enhance efficiency, and drive innovation. However, the key to successful AI adoption lies in putting people first. In this presentation, Jean-Paul Lalonde, Chief Information and Data Officer at the Impact Assessment Agency of Canada, shares insights and practical strategies for implementing human-centred AI solutions. Drawing from real-world experience, he will explore how organizations can foster AI literacy, empower teams, and leverage AI to enhance—not replace—human judgment and decision-making, ultimately leading to more impactful and sustainable outcomes.